Bikaner District Vacations & Trips from $254

I checked in to sleep and but had trouble sleeping because of nearby party. When I raised my concern, it was properly addressed. General manager of the hotel personaly talked to me, understood my concern and not just apologized but rightly compensated with food and royal tour of the palace. He even offered free accommodation for another day but my trip plan didn't allow me to take it. Mr. Shyam singh from front office courtesly explained the palace and royal dynasty. It is not the goodies, free food or the tour that impressed me to give 5 stars but the courtesy of the General manager and Shyam singh in understanding my concern and placing customer satisfaction over everything else. I will be looking forward to stay again when I come back to Jodhpur. My heartfelt true feedback is to compliment the hotel staff and hope it help future guests.

Loved the unique experience of staying at this property. Staff was lovely. Rooms were modern yet maintained the charm of the palace.